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4 Pillars to a Stable, Sustainable, Scalable and Profitable Business March 8, 2011

Posted by Jim Locke in IT Business, Promotions.
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gscoachThere are 4 Pillars to a stable, sustainable, scalable, profitable business. Our friend, George Sierchio, who did a very well received presentation on this material for SMBTN at SMB Nation this year has now laid it all out for you in a quick Ebook he is giving away for absolutely nothing to SMBTN members.

A taste of what you’ll learn:

  • Positioning your company as the "go to" people to create effective marketing, shorten sales cycles, make a well deserved profit and stop leaving tons of money on the table with each client.
  • Laser targeting the correct audience to eliminate wasted marketing time and dollars.
  • Understand what and how processes and systems are keys to profitability and productivity.
  • Get the real skinny on what pricing services and products in any business model is all about and how to go about doing it the right way to make sure you will never lose money on a deal.
  • Learn how profits are properly calculated and what they mean to your business BESIDES deserved cash in your pocket.
  • Realize how all 4 Pillars work together and why a weak or missing Pillar can put a low ceiling on your company’s growth potential, keep it on shaky versus stable, and outright kill your business instead of maximizing profitability.
  • Plus a little extra item at the end that you will love…

The most meat you have ever seen in 30 pages… for absolutely nothing.

Pick it up here: http://consultantscoach.com/ebookfree.php


Want to know RMM performance benchmarks? February 8, 2011

Posted by Jim Locke in Finance, IT Business.
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We regard the folks at CoreConnex as a valued partner of SMBTN and its member. Now thay are offering a FREE RMM Financial Performance Benchmark Analysis to those that sign up for the Corelytics™ Financial Dashboard in February 2011. They currently support Kaseya, Level Platforms and N-Able and are working on other vendors, as well. This is a great opportunity to find out more about how your management of client devices is impacting the profitability of the MSP portion of your business and how that compares to companies similar to yours.

Go here for more details on this special offer… or go to Corelytics and enter in the Coupon Code RMM0211 in the big green coupon box before you sign up. From here you will get more details and a sign-up screen. This is a great way for you to make business intelligence part of your monthly management process.

You can also email tony@coreconnex.com if you’d like any additional information on the Corelytics™ Financial Dashboard.

2011 is going to bring more challenges than ever. Let’s get ahead of the curve now!

Trend Micro Unmasks FakeAV June 18, 2010

Posted by Jim Locke in Alerts.
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TrendMicro_logo We all know what a pain FakeAV has been over the course of the last few years. It seems to be the problem that just won’t die. Well, in an attempt to educate the SMB community on this problem, Trend Micro released a white paper today called Unmasking FakeAV. This document seeks to educate users on how rogue antivirus or FAKEAV applications arrive on systems and to let them know what Trend Micro solutions they can use to combat these threats. FAKEAV threats have been rampant in the past few years and are definitely here to stay. Various FAKEAV variants have, in fact, infected millions of PCs and are continuously spreading worldwide.

Download Unmasking FakeAV

We recommend you use this document as a tool to help educate your customers about this problem. Hopefully, we can encourage Trend Micro to develop similar content in video form that can be shared more readily with customers using e-mail, social media platforms or webinars. So take this opportunity to keep your customer up to date on this threat and demonstrate the value that you and your company delivers.

SMBTN Blog Featured on PCMag.com June 14, 2010

Posted by Jim Locke in SMBTN.
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Our thanks to the folks at PCMag.com who featured the SMB Technology Network Blog in it’s article on 6 Great Reads for SMB’s. We left them a few other blogs to check out, including SmallBizTechnology.com and TheVARGuy. We would encourage you to stop by and add your favorite blog picks for SMB’s, as well. Believe me, I had many more, just not enough time to list them all.

Speakeasy Offers iPhone App for Hosted VOIP Services June 14, 2010

Posted by Jim Locke in Partners.
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EasyVoiceMobile-App-for-iphone If you are selling Speakeasy Hosted Voice service but are unaware of their EasyVoice Mobile application for the iPhone, you really need to check it out. iPhone owners can save money and enjoy time-saving features like Find Me/Follow Me and Voicemail as Email. They can also make free international calls from the iPhone. The Remote Office feature makes calls appear to come from your office number, providing you the ability to make and receive as many calls as you like, nationally and internationally, without giving out your mobile number.

Speakeasy Hosted Voice Benefits – now on the iPhone:

  • Free international calling*
  • One number wherever you are
  • On-call controls (put calls on hold, transfer to voice mail, do not disturb)
  • Integration with iPhone contacts

EasyVoice Mobile is available on the iPhone App Store. You can also view a demo of the product by clicking on the picture of the app.

Speakeasy to Merge with Covad and Megapath June 14, 2010

Posted by Jim Locke in Partners.
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speakeasy I was alerted by the folks at Speakeasy that they will be merging with Covad and Megapath in the 3rd quarter of 2010. The move was made in order to expand the reach of the Speakeasy network and improve its capabilities in the areas voice, Internet access, VPN and managed services. The move will make Speakeasy the first Managed Services Local Exchange Carrier (MSLEC). You can view details about the merger here.

Of course, my first concern was how this move would affect SMBTN members who are engaged with Speakeasy. To date, it looks like a win, as it will not only expand the areas of service but also the types of services we can offer and it does not alter our current agreement with Speakeasy. Regardless, we are planninmg to schedule a conference call so you can ask the questions that you want answered about how the merger may affect your business. I would also invite you to comment here so that we can ensure that we have answers for most of your questions for you on the conference call.

In the interim, if you have any specific questions, I would invite you to give Scott Goddard (our Speakeasy rep) a call. Of course, you may also call our office at (888) 467-6286.

LogMeIn Express: A Quick and Easy Way to Share Your Screen June 13, 2010

Posted by Jim Locke in Reviews.
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LogMeIn Express

A few weeks ago John Blanchard, SMBTN’s rep at LogMeIn, called to tell me about a new screen sharing product called LogMeIn Express (currently in Beta). I found it was a particularly quick and easy to way to share a screen with a group of people while I was speaking to them on the phone. It also permits you to view and control a computer for ad-hoc support, training, etc.  However, I was surprised that that it offered features like chat and the ability to transfer files back and forth. Perhaps, best of all, the program installs a small applet with just a couple of clicks but does not leave any “installed” software on the computer.

Based on the ability of LogMeIn Express to share screens, files and chat with multiple users, I think that it would be reasonable to suggest that this could be the foundation for a new web conferencing application from LogMeIn. As it stands, the product is very usable and ready to use today by technology providers and SMB customers alike. Of course, it does not offer screen recording, conference calling or some of the other advanced feature offered in products like GoToMeeting or WebEx but if you already have a way to handle conference calls and don’t need the additional features offered by these packages, LogMeIn Express could be right for you.

Check out LogMeIn Express and let us know your thoughts.

Autotask Extends Promotion for SMBTN Members to March 31 March 15, 2010

Posted by Jim Locke in IT Business, Promotions.
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In the last quarter of 2009, SMBTN and Autotask offered a stellar promotion on Autotask Pro for SMBTN Members. Many members took advantage of this exclusive promotion. Others failed to act and missed out on this opportunity. However, since the first of the year, we have received so many inquires from members seeking to improve their business processes that we went back to Autotask and asked them to extend the promotion through March 31, 2010. That gives you access to the complete SMBTN/Autotask platform, including:

  • Autotask Pro
  • Customized SMBTN Template
  • Client Access Portal
  • Outlook Integration
  • Quickbooks Integration
  • Corelytics Lite Financial Dashboard
  • SMBTN Toolbar Integration

Best of all pricing starts at just $99 down and $99 per month for a single user, $149 down and $149 per month for two users, and $199 down and $199 per month for three users. Additional users can be added for $50 per user. Note that offer is available only to new Autotask subscribers who are current SMBTN members.

Take a step towards improving your business TODAY!

Don’t forget. You must act by March 31, 2010 to take advantage of this offer.

Hold Yourself and Your Staff Accountable with MANAGEgoals March 15, 2010

Posted by Jim Locke in IT Business, Promotions.
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The process of managing a business on a day-to-day basis is no easy task. Many of us set goals for the year but fail to revisit them until it’s time to establish next year’s goals. It is a multifaceted problem of process, follow-up and making time to get those important things done that you need to in order to advance your business. It’s not simple.

That is why I was so pleased to have the opportunity to sit down with David Russell of MANAGEtoWIN last week. I recently completed David’s book, “Success with People” (which I highly recommend), and checked out his MANAGEtoWIN employee management system. I was so impressed that I wanted to see how I could put it to work at my company and introduce it to other SMBTN members. That is when David introduced me to his latest product, MANAGEgoals.

MANAGEgoals offers a way for individuals or companies to manage goals, career paths and best practice processes for as little as $19 per month for a single user. It is basically a lite version of MANAGEtoWIN that provides the growing IT business owner with the goals management and best practices features he needs  at a fraction of the cost. However, David has arranged for a special offer for SMBTN members that includes the following for just $29 per month:

  • Access for up to 7 users
  • 3 Success with People Automated Best Practice Modules, including
    • Hire the Best, Avoid the Rest Hiring Process ($99 value)
    • Goals That Work Goal  Management System ($99 value)
    • Halftime Reviews Employee Evaluation System ($99 value)
  • A 30-Day, Total Satisfaction, 100% Money-Back Guarantee

If you order before the end of the month, you can also integrate the product with Autotask for just $99 (a savings of $396). For details about this integration, check out David’s recorded webinar here. You can also view his webinar on the MANAGEgoals Best Practices module here.

For more information about MANAGEgoals, please visit their website or, if you are already committed to improving your business processes this year, you can place your order for MANAGEgoals here.

Have Trouble Keeping Up with SMB Industry News? March 15, 2010

Posted by Jim Locke in SMB News.
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Get the SMB Daily NewsBriefThere is a great deal of value in keeping up with idustry news. The problem is there is just no time to do it effectively. So I scoured the Internet  and found 13 major industry news sites from around the globe that had a specific focus on the SMB marketplace and created the SMB Daily NewsBrief.

The SMB Daily NewsBrief aggregates the day’s SMB related news and delivers it to your e-mail daily at approximately 5:00pm PST. I don’t have to surf around or comb through tons of news feeds to find the news I am interested in. I just click on the article I want to view and go directly to the source. It has made this task much easier for me, and I hope it will do the same for you. You can view a sample here or simply click here to subscribe by checking the box next to SMB Daily NewsBrief. Note that if you already subscribe to the SMBTN newsletter, you can simply select the “Update You Profile” link in the footer of the newsletter to select this option.

The SMB Daily NewsBrief is provided by SMBTN as a service to the SMB IT Community. We invite you to check it out and give us your comments and suggestions as to how we might improve it and make it more useful.