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TelAssistant Offers Virtual Assistance to SMBTN Members November 16, 2009

Posted by Jim Locke in Benefits, IT Business, Productivity.
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TelAssistant Virtual Assistants for ITDo you ever wish you had a real, live person to answer your phones, track you down in an emergency or just enter a service ticket into Autotask or Connectwise for you? Ever had a client complain about getting your voicemail or a delayed call back? Most IT professionals would like to have this kind of support but fear that they cannot afford it. However, much like managed services and outsourcing has changed the way we do business as IT service providers, it has impacted the way offices run in general too. Many businesses and professionals are beginning to outsource the work of receptionists and assistants to virtual assistant companies like TelAssistant.

TelAssistant is the nation’s premier provider of remote receptionist services for small to medium IT companies, entrepreneurs, small businesses and home-based businesses. SMBTN recently partnered with TelAssistant in order to permit its members to focus on taking care of clients and growing their businesses, knowing that they have a professional support staff behind them to make sure no important opportunities are missed.

TelAssistant uses the latest in technology and tailors their service to your needs. They will greet your callers, announce calls to you, route calls to any number you designate, schedule appointments, fill out work order tickets, take sales leads and even follow scripts that you put together. Best of all, you can have this level of professional support staff for less than $10 per business day.

TelAssistant Features:

  • Fast & Easy Setup: Use your current phone number or select a new one.
  • Work Ticket Completion
  • Dedicated Account Manager
  • Unlimited Talk Time
  • Voicemail to Email: Listen to your voicemail right from your email.
  • Other Included Features: Call Screening/ Announcing/ Routing/ Patching/ Auto Attendant, Appointment Scheduling, Sales & Work Order Form Completion, Local or 800 Number.

Best of all, SMBTN members can try this service for two weeks without obligation. Setup is complete in just 3 easy steps. For more information on how to take advantage of this free trial, please check out the details of this offer on the SMBTN Community.

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