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SMBTN Releases Autotask Template November 16, 2009

Posted by Jim Locke in Benefits, Finance, IT Business, Marketing, Tools.
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Just a little over a month after announcing that it would standardize on the Autotask platform, the SMB Technology Network has officially released its new template for the platform. This release is just a starting point for us. We are committed to making consistent improvements to this platform that integrate industry best practices and SMBTN partner offerings into a professional services automation platform that fits the needs of our membership. Currently, the SMBTN/Autotask Platform offers the following:

  • A customized Autotask Template for SMBTN Business Members
  • Integration with a variety of Managed Services platforms, including hosted Kaseya from Virtual Administrator, Level Platforms, N-able, Zenith Infotech and others.
  • Integration with SMBTN’s Virtual Assistant partner, TelAssistant.
  • Integration with SMBTN’s Outsourced helpdesk partner, Cloud Services Depot.
  • Integration with SMBTN VitalSigns Financial Dashboard by CoreConnex.
  • Integration with the latest release of the SMBTN Community Toolbar.

SMBTN also understands the importance of integrating its member’s websites and marketing functions into their back office operations. With this in mind, SMBTN has begun working with Pronto Marketing on Autotask forms integration which it hopes to have available for its members in the first quarter of 2010.

Finally, SMBTN will also host its own forum on the SMBTN Community for peer support, sharing best practices and gathering ideas about future improvements to its Autotask platform.

Pricing for the SMBTN/Autotask platform starts at just $99 per month for a single user (through the end of the year) and includes Autotask Pro with the SMBTN template, Outlook integration, Client Access Portal, Quickbooks integration, Corelytics Lite Financial Dashbaord and the SMBTN Community Toolbar. For more information, visit the SMBTN Community or contact SMBTN Member Services.

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SMB Technology Network Now Offering Standardized Managed Services Platform for Members October 2, 2009

Posted by Jim Locke in Benefits.
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Autotask LogoThe SMB Technology Network™ (SMBTN) today announced it can now offer members a turnkey suite of solutions, including managed services, customer relationship management and billing, all standardized on Autotask’s IT business management platform. SMBTN has established partnerships with Autotask Corporation, Reflexion, OwnWebNow, Virtual Administrator, Cloud Services Depot and Speakeasy, making it possible for SMBTN members to purchase a pre-configured suite of services at a significant discount.

After several months of development, SMBTN president, Jim Locke, is pleased to offer members the consolidated product suite. “The needs of our members are best served by a standardized offering in which we can share best practices and experiences through a common application suite,” Locke says. “We have done the difficult work for our members and integrated various components and structured a best practices methodology to drive immediate ROI to our community.”

As part of this customized suite of managed services solutions, SMBTN members can purchase a single seat of the Autotask Go! Special Edition for SMBTN. This special edition, coupled with the other services offered by SMBTN, will allow members to immediately market, track and bill customers for managed services. SMBTN teamed up with Autotask to form a preconfigured database template with suggested services, workflows and price points, which is preloaded into the special edition. Autotask will also provide In-depth training and support, as well as a free copy of the Corelytics™ Lite, Autotask Edition financial dashboard to all SMBTN members.