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SMBTN Releases Autotask Template November 16, 2009

Posted by Jim Locke in Benefits, Finance, IT Business, Marketing, Tools.
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Just a little over a month after announcing that it would standardize on the Autotask platform, the SMB Technology Network has officially released its new template for the platform. This release is just a starting point for us. We are committed to making consistent improvements to this platform that integrate industry best practices and SMBTN partner offerings into a professional services automation platform that fits the needs of our membership. Currently, the SMBTN/Autotask Platform offers the following:

  • A customized Autotask Template for SMBTN Business Members
  • Integration with a variety of Managed Services platforms, including hosted Kaseya from Virtual Administrator, Level Platforms, N-able, Zenith Infotech and others.
  • Integration with SMBTN’s Virtual Assistant partner, TelAssistant.
  • Integration with SMBTN’s Outsourced helpdesk partner, Cloud Services Depot.
  • Integration with SMBTN VitalSigns Financial Dashboard by CoreConnex.
  • Integration with the latest release of the SMBTN Community Toolbar.

SMBTN also understands the importance of integrating its member’s websites and marketing functions into their back office operations. With this in mind, SMBTN has begun working with Pronto Marketing on Autotask forms integration which it hopes to have available for its members in the first quarter of 2010.

Finally, SMBTN will also host its own forum on the SMBTN Community for peer support, sharing best practices and gathering ideas about future improvements to its Autotask platform.

Pricing for the SMBTN/Autotask platform starts at just $99 per month for a single user (through the end of the year) and includes Autotask Pro with the SMBTN template, Outlook integration, Client Access Portal, Quickbooks integration, Corelytics Lite Financial Dashbaord and the SMBTN Community Toolbar. For more information, visit the SMBTN Community or contact SMBTN Member Services.

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Make Recurring Revenue With SonicWALL GMS October 26, 2009

Posted by Jim Locke in Alerts, Events.
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VALogoFrom time to time, Virtual Administrator holds webinars about their products and how you can use them to generate recurring revenue. Their next webinar is this Tuesday, October 27th, at 2pm EST. They will be discussing their hosted SonicWALL Global Management System (GMS for short) and how you can use it to generate revenue. Jan Sijp from SonicWALL will be our guest presenter. Feel free to join us by going to https://www2.gotomeeting.com/register/803176467  and registering for the event.

I would also like to take this opportunity to intoduce you to Paul Barnett, the Marketing Director for www.VirtualAdministrator.com, an SMBTN Partner. Over the coming months, Paul hopes to familiarize you with Virtual Administrator and how they can help you grow your business. He will also offer you some bits of information and advice on how to effectively manage and market your enterprise. Finally, he will be following this blog and will answer as many questions as he can. So I encourage you to post your comments and ask him anything you like. If you would like to contact Paul directly, you can e-mail him at paul@VirtualAdministrator.com. In the meantime, I hope you will  join me in welcoming Paul and Virtual Administrator to the SMB Technology Network.

Regards,

Jim Locke
SMB Technology Network

SMB Technology Network Now Offering Standardized Managed Services Platform for Members October 2, 2009

Posted by Jim Locke in Benefits.
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Autotask LogoThe SMB Technology Network™ (SMBTN) today announced it can now offer members a turnkey suite of solutions, including managed services, customer relationship management and billing, all standardized on Autotask’s IT business management platform. SMBTN has established partnerships with Autotask Corporation, Reflexion, OwnWebNow, Virtual Administrator, Cloud Services Depot and Speakeasy, making it possible for SMBTN members to purchase a pre-configured suite of services at a significant discount.

After several months of development, SMBTN president, Jim Locke, is pleased to offer members the consolidated product suite. “The needs of our members are best served by a standardized offering in which we can share best practices and experiences through a common application suite,” Locke says. “We have done the difficult work for our members and integrated various components and structured a best practices methodology to drive immediate ROI to our community.”

As part of this customized suite of managed services solutions, SMBTN members can purchase a single seat of the Autotask Go! Special Edition for SMBTN. This special edition, coupled with the other services offered by SMBTN, will allow members to immediately market, track and bill customers for managed services. SMBTN teamed up with Autotask to form a preconfigured database template with suggested services, workflows and price points, which is preloaded into the special edition. Autotask will also provide In-depth training and support, as well as a free copy of the Corelytics™ Lite, Autotask Edition financial dashboard to all SMBTN members.

SMBTN Partners with Virtual Administrator September 3, 2009

Posted by Jim Locke in Partners.
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VALogoThe SMB Technology Network™  is excited to announce the selection of Virtual Administrator as a preferred Master MSP.  SMBTN has long been committed to providing increasing value to its membership through education, collaboration and member networking. The addition of the Virtual Administrator suite of services, along with their clearly demonstrated commitment to be the most effective on-ramp to the MSP market, will provide SMBTN members with additional ammunition to equip themselves for success in the emerging Managed Services arena. Through its partnership with Virtual Administrator, SMBTN members will have access to the following opportunities:

  • Access to Virtual Administrator’s MSP toolkit which includes Hosted Kaseya, Hosted SonicWALL GMS, Intronis Backup, SpamSoap filtering and archiving, and the Trusted Advisor business coaching program
  • Access to all Virtual Administrator partner benefits including preferred rates on box.net and other services
  • SMBTN specific webinars focused on being successful in selling and marketing managed services provided by Virtual Administrator

“The SMBTN mission and ours go hand-in-hand, so it was a natural fit for us to extend our service matrix to the SMBTN membership. We’re very excited,” says Paul Barnett, Director of Marketing for Virtual Administrator. “SMBTN has long been committed to increasing the value of our membership,” said Jim Locke, President of the SMB Technology Network™. “Our selection of Virtual Administrator enhances that value instantly, even in areas where we already have strength. For instance, the addition of the Virtual Administrator Hosted SonicWALL GMS platform will augment our already solid presence in the SonicWALL market.”